Frequently Asked Questions

Frequently Asked Questions2025-07-31T11:31:17-04:00
What is Ready Set Auction?2025-07-30T16:23:41-04:00

Ready Set Auction is an online platform that helps organizations like ours run silent auctions, live auctions, and fundraising events virtually.

Why do I need a Ready Set Auction account?2025-07-30T16:24:13-04:00

You’ll need an account to bid on items, view auction listings, and receive real-time updates during the auction.

How do I create an account?2025-07-30T16:24:55-04:00

After you purchase your event ticket(s), you’ll receive an email invitation with a link to set up your account. Simply click the link, fill in your information, and click “Request an Account.”

Will I receive an email to register?2025-07-30T16:25:23-04:00

Yes! Look for an email with a green “Create Account” button. Click it to get started.

How do I sign in to Ready Set Auction?2025-07-30T16:26:19-04:00

Click the green “Sign in Now” button in your email. You’ll be directed to the auction site where you can log in using your email and password.

What if I don’t receive the registration email?2025-07-30T16:26:55-04:00

First, check your spam or junk folder. If you still don’t see it, please contact us at development@newlife-mission.org, and we’ll resend the invitation.

Can I view auction items without bidding?2025-07-30T16:27:21-04:00

Yes! Even if you choose not to bid, you can still browse all available items once your account is set up.

How will I know if I’ve been outbid?2025-07-30T16:27:52-04:00

You’ll receive an email or text notification any time someone outbids you.

How will I know if I won an item?2025-07-30T16:28:16-04:00

At the end of the auction, we’ll email you a confirmation listing the items you won.

Will I receive an invoice?2025-07-30T16:28:50-04:00

Yes. After the auction closes, you’ll receive an itemized invoice via email along with payment instructions.

What do I do if I forget the password for my Ready Set Auction account?2025-09-25T10:32:21-04:00

If you’ve forgotten your password, click Forgot Password and enter the email address associated with your ReadySetAuction bidder account. You’ll receive an email with instructions for creating a new password.

Important:

  • You must use the same email address tied to your ReadySetAuction account. If you’ve recently changed your email address and no longer have access to the old one, please contact us for new information.

  • If you use a spam blocker, make sure to add “readysetauction.com” to your safe sender list so you don’t miss the reset email.

If you don’t receive your password reset link within 24 hours, please create a new account. If you continue to have issues, please contact us at development@newlife-mission.org.

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