Here at New Life Mission, the privacy and security of our supporters is our highest priority. We strive to ensure that our processes are easy to use and secure. When you provide your contact information or give to New Life Mission, it’s likely that you will voluntarily share certain personally identifying information and possibly credit card or bank information with us.

We will never sell, rent, or exchange your personally identifying information to any third parties.

However, there are specific instances where sharing this information with trusted third-party vendors is necessary to complete transactions or to keep you informed about things happening at the Mission based on your communication preferences. Read this privacy policy to learn about the information we collect and how we use it to communicate, process transactions and improve your overall experience with New Life Mission.


Personally identifying Information

Name, Addresses, Emails and Phone Numbers

During your interactions with us in person or online, you may decide to knowingly give us personally identifying information such as name, email addresses, street addresses and phone numbers. We collect this information to better serve you through answering questions, responding to your requests, receiving donations, maintaining records of giving history, contacting you about future programs, events and services in which you may be interested, maintaining online accounts, and for tax purposes.

We do not sell, rent, or exchange your personally identifying information to any third parties.

Credit Card and Bank Information

When you give to New Life Mission, you may voluntarily give us bank or credit card information in order to process your transaction. The safety and security of your banking and/or credit card information is our top priority. We work with trusted third-party payment processors who conform to the Payment Card Industry Data Security Standards (PCI) for receiving and processing your financial transactions. Along with these companies, we conform to all applicable State and Federal laws and regulations required to receive and process information regarding your donations. The companies we work with to process credit card transactions have passed a Level 1 PCI DSS audit.

Communication Preferences and Access to Your Information

When you voluntarily give us personally identifying contact information such as an email address, street address or phone number, we may choose to send you information about New Life Mission events and services and opportunities to volunteer or donate. However, we ask that you communicate your preferences to us.

Our website provides you the opportunity to customize the types of communications you receive from us. You cannot remove yourself from our database, but you can prevent unwanted communication by sending an email to You may also update your communication preferences, contact information such as email or street address, phone number(s) or opt out of all communications at any time by calling us at (321) 480-9100 Ext. 118.

Children Under 13  

We encourage parents and guardians to spend time online with their children and to use our site to help children learn about homelessness in our community. Parents should consider using parental control tools available from online services and software manufacturers to help supervise their children’s online activities. These tools can also prevent children from disclosing their name, address, and other personal information online without parental permission.

Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (“COPPA”), we will never knowingly request personally identifying information including name, email, mailing address, and phone number from anyone under the age of 13 without requesting parental or legal guardian consent in compliance with COPPA. No information should be submitted to our website by visitors under the age of 13 without the consent of a parent or legal guardian. If you are concerned that your child’s information may have been submitted to us unknowingly, please contact us and let us know.


Third Party Donor Data Management

In order to best serve you, we work with a trusted third-party company and use their software to track, manage and update your personally identifying information, communication and donation history and mailing and communication preferences. This company keeps a secure copy of our database to help us best respond to your requests, manage the processing of your donation and continue to improve your experience with New Life Mission.

Third Party Payment Processing

We use a third-party payment processor to process financial donations to the Mission. When you make donations to New Life Mission, we may transfer certain information (including personally identifying information) to these payment processors for the sole purpose of facilitating the financial transaction, such as your name, address, and credit card and/or bank information.

Marketing and Mailings

We also may share your personally identifying information including name, address, phone number, email, or donation history with trusted third-party companies for the sole purpose of creating mailings and marketing material such as receipts, reminder letters and other special updates from the Mission.

If you sign up for one of our email lists, we will only send you the kinds of information you have requested.

If at any time you decide you want to change the types of mailings we send to you, you can adjust your mail preferences or contact us to let us know the kinds of information you would like to receive.


We may revise or modify this Privacy Policy from time to time. Please review our Privacy Policy periodically to ensure that you understand how we use and protect your information. By continuing to access our website or participate in donations and volunteer opportunities following any changes to this Privacy Policy, you agree to any amendments and/or modifications.


We strive to keep all the information available on our website as up-to-date as possible; however, there may occasionally be delays, omissions or inaccuracies as we work to keep content updated. We do not warrant the accuracy or completeness of the information available through this website, nor do we guarantee that this website will be error-free or continuously available at all times.

Updated 11/21/2023